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In a guest Wall Street Journal op-ed Monday, Lucy Hood, executive director of the Institute for Communication Technology Management at the Marshall School of Business, University of Southern California, discussed the impact of smartphones and pre-paid or no-contract mobile plans on minority access to the Internet. Citing recent Pew and USC’s Institute for Communication Technology Management studies, a clear trend continues to show that 60% of Latino, and Black smartphone users access the Internet through their phones. In 2010, prepaid

The Pew Internet & Life Project, led by Senior Research Specialist Aaron Smith, did very interesting work last year with their research into just how mobile devices are used and by whom. So much in our industry is focused on technology, features and operating system share that we forget that there are some important underlying trends that are emerging amongst users in America. Smith highlighted three trends: Trend #1: The internet and broadband populations have become more diverse over the